Policies
Spa and Salon Policies to assure a safe and serene experience at Gemini
24 Hour Cancellation Policy
In order to ensure we provide the best service possible, cancellations must be received at least 24 hours prior to the appointment time or will be subject to a 50% cancellation fee.
Refunds
All hair-care products sold will be available to exchange for another. No cash refund will be accepted. All services have a limited time guarantee of two weeks. In this time, if you are not satisfied, the service you received will be redone at no expense.
Checks
On returned checks, there is a $20.00 return check fee.
Credit Cards
We accept MasterCard, Visa, and Discover.
Spa Etiquette and Staff
Etiquette in the Spa To ensure a serene environment, please turn cell phones and pagers off before arrival to preserve the tranquility of your spa experience. Smoking is not permitted in the salon or spa area.
Staff Choice
If you feel you would be more comfortable or better served by another staff member, please do so. We are happy to have clients work with all staff members.
Parties and Custom Events
Let Gemini Salon and Day Spa host your next birthday party, or special event party!
Our Special Occasion Gatherings
Invite your party to enjoy the wonderful spa services tailored for all ages and interests.
* Gemini will mail invitations
* Gemini will decorate the spa
* Gemini will provide catering; personalized by you
* You and your guests will enjoy a unique and special outing!
Call our Special Salon Coordinator to schedule your party at the Spa.
(734) 475-7006
Let Gemini throw your next party!
*Customized Journeys available upon consultation